Privacy Policy

suebolandcoaching.com (“I” “us” “we” “our”) operates the https://suebolandcoaching.com / website (the Service)

Your privacy is very important to me and I am committed to respecting and protecting your privacy. I will respect any personal data you share with me and keep it safe.

The policy provides information about what information is collected, how it is used and how I take care of it.

The policy will be updated from time to time, so please review regularly.

I will collect, store and use any information you provide in accordance with the Data Protection Act 2018 and UK General Data Protection Guidelines (GDPR).

The policy explains:

Sue Boland Transformational Life Coach

I only collect data that you provide. This comprises of:

Personal Data: if you make an inquiry through the contact form, social media or email me directly, I will take your personal identification details, which include your first name and surname. I will take your email address and contact number. I will take any relevant information you provide to me in the contact form, email or messaging correspondence.

If you become a client of mine I will take relevant details during or after our sessions, to enable me to deliver the best possible service to you.

Transaction data: I will take a record of payments from you.

I collect information from you, in order to allow me to provide you with the service you have requested. I need to know this data in order to provide my services to you.

By using this Service, you agree to the collection and use of information in accordance with this Policy.

Direct interactions: enquiries about the service via my contact form on my website, or through direct e-mail correspondence, by phone or otherwise (example social media).

Feedback forms: feedback forms received about the service and submitted through email to me.

Data will be held for no longer than is necessary, in light of the reason for which it was collected.

For tax purposes, the law requires that I keep basic information about customers' identity including contact and payment information for six years after they stop being customers.

I will only use your data for the purpose of which it is collected. I will use it to deliver my service to you.

I will not share your data with any person or third party, unless I am required by Law to do so, or where I have gained your consent to do so.

Keeping your personal information safe is important to me. I have implemented appropriate physical, technical and managerial measures to protect the information I hold from improper access, use, alteration, disclosure, destruction and loss.

I will securely store your data in electronic files with security measures in place.

Please note that no method of transmission over the internet, or method of electronic storage is 100 % secure, but I will strive to protect your personal data.

Personal Data which may include, but not limited to:

I use third party companies or individuals to facilitate the Service (Service Providers) on my behalf or to perform Service related services. These third parties have access to your personal Data only to perform these tasks and are obligated not to disclose or use it for any other purpose.

The website contains links to other websites that are not operated by us. This Privacy Policy applies only to this website. If you click on a third party link, you will be directed to that Third Party’s site. You are advised to review the Privacy Policy of each site you visit.

I have no control over and do not assume any responsibility for the content, Privacy Policies or practices of any third party sites or services.

This Service does not address anyone under the age of 18. I will not knowingly collect Personal Data from any one under the age of 18. If you are a parent or guardian and become aware that your child has given me their Personal Data, please contact me and I will take steps to remove the information from the servers.

Your personal Data may be transferred or held on computers outside of your state, province or country, or other governmental jurisdiction, where data protection laws differ to those of your jurisdiction. If you are located outside of the UK and provide information to me, please note that your data will be transferred and processed in the UK.

Your consent to this Policy and submission of information to me, confirms your agreement to the transfer.

Cookies are files with small amounts of Data which may include an anonymous unique identifier. They are sent to your browser and stored on your device. They can help to monitor usage, manage security, and identify repeat visitors so the service can be analyzed and improved.

This website does not use Cookies.

The Policy will be reviewed annually and updated as necessary. I will post any updated, or new Privacy Policy on this website. I will update the effective date at the top of the Policy, following any updates or changes made.

If you have any questions about the Privacy Policy, please contact me on my email hello@suebolandcoaching.com

You have any concerns about how I use your personal information, you can make a complaint to me at hello@suebolandcoaching.com

You can also complain to the ICO if you are unhappy with how your data has been used.

The ICO’s address is:

Information Commissioner's Office Wycliffe House
Office Wycliffe House
Water Lane Wilmsloe,
Cheshire,
SK9 5AF

Helpline number - 0303 123 1113
ICO website - https://www.ico.org.uk/